Looking after those who need it most
Did you know that every gas, water and electricity supplier - the companies you pay your bills to, and your electricity distribution network, has what's called a Priority Services Register (PSR)? This register helps us and other utilities to make sure we really look after those who need it most.
Can I join the Priority Services Register?
You are eligible if....
- You are over 60 years old, or have someone living with you who is.
- You have a child under the age of 5 living with you.
- Someone chronically ill is living at the property.
- Someone is disabled, living at the property.
- Someone with other specific needs is living with you.
Keep cooking
You will be offered alternative cooking & hearing appliances if your has supply is interrupted
Safe & Secure
You can choose your own password so you know our engineers are genuine.
Easy access
Your supplier may be able to move your gas meter if you cannot access it.
Share the bill
You can ask your supplier to send their bill to anyone who has agreed to receive it (ie, a family member or carer).
Knock & Wait
You can benefit from our "knock & wait" service - our engineers will give you longer to answer the door.
How to register
Get started
Register now