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Our approach

Our Objective

We are a responsible business, putting people and communities at the heart of what we do. By engaging in tailored ways, we identify our stakeholders wants and needs while maximising the value we add for our customers. The informed feedback we gather will result in clear and measurable actions that deliver the outcomes our stakeholders want and ultimately shape the way our business operates. 

Guiding principles

Our objective is supported by three high-level principles that inform how we approach our engagement. These principles consider those identified in the AA1000SES standard, as well as reflecting our own businesses values and approach to engaging with stakeholders.

Our Engagement Approach

Ultimately, our engagement approach identifies actions that focus on key stakeholder topics and it illustrates how their voices inform the actions we undertake, and the value delivered.