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Smell Gas? 0800 111 999 Smell Gas?

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General Enquiries

General Enquiries call 0800 912 2999 enquiries@wwutilities.co.uk

If you are deaf or hearing impaired and need to contact us, you can download the free Relay UK app, and contact us using the prefix 18001 0800 111 999.

If you're a user of British Sign Language (BSL) the Convo service gives you access to an online interpreter enabling you to communicate with us using sign language.

  • Please ensure you tell our Advisors if there are any vulnerable circumstances that we need to be aware of.
  • If English is not your first language, we can provide an interpreter.
  • All calls are recorded for training and quality purposes.

Gas Leak - 24hrs

Smell gas?

Smell gas? call 0800 111 999

Media enquiries

For all media enquiries

New gas connections

Find everything you need, including costs and how to get a quote below. Alternatively, contact our team for support.

New gas connections

Changes to connections

For alterations to your gas connection - for example moving or diverting pipes or meters.

Alteration Application

Complaints & compliments

Meter point

Meter point Reference Number enquiries (Operated by Xoserve)

Whistleblowing

Any concerns about our conduct? Let SAFECALL know anonymously

Send us a message