Contact us
Gas Leak - 24hrs
What to do if I smell gas?
If you are a mains gas consumer and you suspect CO poisoning, you should call the National Gas Emergency Service on 0800 111 999
Click here for further information
If you are deaf or hearing impaired and have a Minicom or Textphone, you can call the gas emergency service on 02920 278707.
We'll be with you as soon as possible to make your property safe.
Complaints & Compliments
For more information please read our complaint handling procedure or write to us.
For compliments contact us here.
British Sign Language
If you use BSL you can talk to us through the SignLive service by clicking on the icon below’
Address
Wales & West Utilities Limited Wales & West House Spooner Close Celtic Springs Coedkernew Newport NP10 8FZ
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