Gas Leak - 24hrs
What to do if I smell gas?
If you are a mains gas consumer and you suspect CO poisoning, you should call the National Gas Emergency Service on 0800 111 999
Click here for further information
If you are deaf or hearing impaired and have a Minicom or Textphone, you can call the gas emergency service on 02920 278707.
We'll be with you as soon as possible to make your property safe.
Coronavirus Test and Trace
For all coronavirus test & trace enquiries
Single domestic connection? Click here
Connecting a business or multiple homes? Give us a call.
Complaints & Compliments
For more information please read our complaint handling procedure.
For all press enquiries
Any concerns about our conduct? Let SAFECALL know anonymously
Wales & West Utilities Limited Wales & West House Spooner Close Celtic Springs Coedkernew Newport NP10 8FZView on map