Dear customer,

We are upgrading our IT systems today, which may limit the ways we can help you.

You may prefer to call us back on Monday 8am when these updates will be complete or email us at enquiries@wwutilities.co.uk, otherwise hold the line and an advisor will help where they can.

If you can smell gas, or if your gas supply has been interrupted unexpectedly, please call 0800 111 999

For Investors

Smell Gas? 0800 111 999

Smell Gas?

What we do...

Servicing 7.5 million customers

We're proud to provide a whole range of gas connection services to our customers across Wales and the south west of England.

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Gas Emergencies

Smell gas? Call 0800 111 999

Priority Customers

Supporting you when you need it most

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Our Services

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The Future of Energy

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Our promise to you

We look after the pipes that keep the gas flowing to heat homes, power businesses and keep the lights on across Wales and south west England. We respond to gas emergencies, connect new homes and businesses and we invest £2m every week so the gas network is fit for the future.