What we do...
Servicing 7.5 million customers
We're proud to provide a whole range of gas connection services to our customers across Wales and the south west of England.
Find out more about what we do
Check what’s happening
Our promise to you
We look after the pipes that keep the gas flowing to heat homes, power businesses and keep the lights on across
Wales and south west England. We respond to gas emergencies, connect new homes and businesses and we invest £2m every week so the gas network is fit for the future.
Latest news
Campaigns
3rd Jun 2025
Wales & West Utilities gives Shaldon play park an eco-boost
Gas pipe upgrades
3rd Jun 2025
Pontygwindy Road gas upgrade project completes
Gas pipe upgrades
2nd Jun 2025
Exmouth gas upgrade project makes good progress
Gas pipe upgrades
2nd Jun 2025
Gas upgrade work resumes in Congresbury
Gas pipe upgrades
30th May 2025
Bath gas pipe upgrade work
Gas pipe upgrades
28th May 2025
Essential gas upgrade work to start in Langport Road area
Gas pipe upgrades
27th May 2025
Marlborough gas pipe upgrade
Gas pipe upgrades
20th May 2025
Ashburton is open for business as gas upgrade project start …
Gas pipe upgrades
19th May 2025
Topsham Road gas upgrade work to begin
Gas pipe upgrades
15th May 2025
Bristol gas pipe upgrade work
Gas pipe upgrades
13th May 2025
Wales & West Utilities urges public to attend next drop-in o…
Gas pipe upgrades
12th May 2025
Kenwyn Street gas upgrade work completes on time
Accreditations & awards
