What area do we cover?
Whilst we have a UK-wide operating licence, our network currently covers Wales and the South West of England. If you're based outside of our area, please visit the Ofgem website to find out who your local gas network owner is.
View our maps
You can access the maps of our network by visiting LSBUD. They show the location of our pipes (and other utilities), but to be safe, remember to read our 'Can you DIG it?' guide first. Users of our old mapping system will need to register with LineSearch.
Dial before you Dig
Every day, underground gas pipes get damaged by people digging without knowing what’s below. This can be catastrophic. It might cause serious injury to you and others around you. The costs of repair, fines and fees can be huge. Your project will be delayed and your reputation damaged. Need help or advice? Call our Plant Protection team on 029 2027 8912 or send us an email.
Privacy
Where you create an account to view the maps of our network your data will be processed in accordance with LineSearch’s privacy notice which can be found in the ‘Terms & Conditions’ section of their portal. In the event that you make an enquiry on the map service which identifies any of Wales & West Utilities assets, LineSearch will share some of your personal information with us and we will become data controller of this information. Any personal data passed to Wales & West Utilities will be used in accordance with our privacy notice which can be viewed here.