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Gas investment work comes to Truro

Posted on: 27/08/2019

Wales & West Utilities is working on a £172,000 project to upgrade gas pipes in Truro.

The scheme, which started last month in the grounds of Permount Crematorium, will shortly move onto Newquay Road. It is essential to keep the gas flowing to heat homes and power businesses in the area so that people are safe and warm for generations to come.

The work along Newquay Road, from its junction with the entrance to the Crematorium, will start on 9 September and, barring any engineering difficulties, is expected to be take six weeks to complete.

While planning the work Wales & West Utilities has worked closely with Cornwall Council to make sure disruption is kept to a minimum.  It has been agreed that to keep the local community, road users and our colleagues safe whilst work is ongoing rolling two-way traffic lights will be in use on Newquay Road throughout.

Wales & West Utilities Roxanne Whittaker is project managing the work and said:

“While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the Truro area. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it. 

“We know that working in areas like this is not ideal, but it really is essential. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

“This work will not only keep the gas flowing safely and reliably today, it will also help make sure the gas network is fit for the future and can play its part in delivering reliable and affordable green energy.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or enquiries@wwwutilities.co.uk.

Alternatively, you can contact us on Twitter @WWUtilities or Facebook.com/WWUtilities

Wales & West Utilities has a team of more than 1000 trained and experienced engineers to help serve the 7.5m people across the south west of England and Wales that rely on its gas emergency and pipeline services. If anyone smells gas, thinks they have a gas leak, or suspects carbon monoxide poisoning, they should call us on 0800 111 999 and our engineers will be there to help, day or night. 

Our team is also working on a multi-million pound, 30-year gas pipe investment programme which began in 2002. Old metal pipes within 30 metres of buildings are being replaced with new long-lasting pipes with a lifespan of more than 80 years, to make sure homes and businesses continue to receive a safe and reliable gas supply now and in the future.