Gas emergency and pipeline service Wales & West Utilities has completed essential works in the Castle Street area of Conwy in just four days, instead of the planned week.

The work, which is essential to keep the gas flowing to heat homes and power businesses in the area so that people are safe and warm for generations to come, was due to complete on Sunday 1 December but, thanks to hardworking engineers, traffic management was taken down on Friday (29 November).

In planning the work Wales & West Utilities liaised closely with Conwy County Borough Council and a traffic management plan, via the town’s one-way system, was in place.

“We’re delighted to have finished this upgrade project in just four days – three days earlier than planned. We want to thank everyone who lives, works and travels in the Castle Street area for bearing with us while we did this essential work.

“We know that working in areas like this is not ideal, but it really is essential.

“This work will not only keep the gas flowing safely and reliably today, it will also help make sure the gas network is fit for the future and can play its part in delivering reliable and affordable green energy.”

Operational Manager, Matthew Hughes 

Wales & West Utilities, the gas emergency and pipeline service that serves the south west of England and Wales, puts customers at the heart of the business and is rated the top utility company in the UK for customer service. If anyone smells gas, thinks they have a gas leak, or suspects carbon monoxide poisoning, they should call us on 0800 111 999 and our engineers will be there to help, day or night.

Our team is also working on a multi-million pound, 30-year gas pipe investment programme which began in 2002. Old metal pipes within 30 metres of buildings are being upgraded to make sure homes and businesses continue to receive a safe and reliable gas supply now and in the future.