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Smell Gas? For gas emergency call 0800 111 999
For gas emergency call 0800 111 999 Smell Gas?

Wales & West Utilities is due to start work to upgrade gas pipes on the Port Road West area of Barry which will make sure that local homes and businesses continue to receive a safe and reliable gas supply for years to come.

The £138,000 investment work, which starts on 2 January, involves upgrading old metal pipes to new plastic ones and is anticipated to take 13 weeks to complete.

As part of the work it is necessary for traffic management to be in place. This has been agreed Vale of Glamorgan Council and will involve the use of 2-way rolling traffic lights on Port Road West for the duration of the scheme. Provision will also be made to accommodate cyclists.

Wales & West Utilities Programme Controller for the area, Francis Kirk, is managing the work and said:

“Our work in the area is essential to keep the gas flowing to heat homes and power businesses in the area and to make sure the gas network is fit for the future. 

“We have worked closely with Vale of Glamorgan Council to plan the best way to complete our work while keeping disruption to a minimum. 

“Working in areas like this is never easy but we will work as safely and as quickly as possible to make sure that we get the job done with minimal disruption for local people.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or enquiries@wwwutilities.co.uk.

Alternatively, you can contact us on Twitter @WWUtilities or Facebook.com/WWUtilities. 

Wales & West Utilities, the gas emergency and pipeline service that serves Wales and the south west of England, puts customers at the heart of the business and is rated the top utility company in the UK for customer service. If anyone smells gas, thinks they have a gas leak, or suspects carbon monoxide poisoning, they should call us on 0800 111 999 and our engineers will be there to help, day or night. 

The company also has a multi-million pound, 30-year gas pipe investment programme which began in 2002. Old metal pipes within 30 metres of buildings are being upgraded to new long-lasting plastic pipes with a lifespan of more than 80 years, to make sure homes and businesses continue to receive a safe and reliable gas supply now and in the future.