Skip to content

Wales & West Utilities is progressing well in upgrading the gas pipes in the Merchant Street area of Pontlottyn.

The gas emergency and pipeline service started the project to upgrade over 2,400 metres of pipes in January, and as part of the next phase of work, it has been agreed with Caerphilly County Borough Council that traffic management will be in place.

Rolling traffic lights will be used, as the works progress, along Southend Terrace, Waterloo Terrace, and Merchant Street until the end of July.

The work is essential to keep the gas flowing safely and reliably to local homes and businesses, keeping people warm for generations. Barring any engineering difficulties the project will complete in September.

Wales & West Utilities Andrew Coleman is managing this work and said:

We are making good progress in upgrading the gas pipes in the area.

We know that working in areas like this is not ideal, but it is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the wider area. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter, @WWUtilities or https://www.facebook.com/wwutilities.

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.