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Wales & West Utilities is starting a project in the new year to upgrade gas pipes in the Back Road East area of St. Ives and is inviting members of the local community to hear about its plans.

The work begins on the 2 January 2025 and is essential to ensure the gas is kept flowing safely to heat and power local homes and businesses, keeping people safe and warm for generations to come. Barring any engineering difficulties, it will complete during February

Members of the local community are invited to the drop-in session which will take place between 12pm – 4pm on 26 November at First-Floor Public Space, Cornerstone Library Building, Gabriel Street, St Ives, TR26 2LX.  Here they’ll be able to view plans and direct any questions to members of the project team.

Wales & West Utilities is liaising with Cornwall Council to plan the work and traffic management will be required. This currently includes road closures on:

  • St Peter’s Street and Fish Street (2 January – 21 February)
  • Back Road East (6 January – 21 February)
  • Back Road West (27 January – 21 February)

Wales & West Utilities Abby Smith is managing this gas pipe upgrade work. She said:

We’d like to see members of the local community at our drop-in event so that we can share plans of the work.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across the wider area. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter, @WWUtilities or https://www.facebook.com/wwutilities. 

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.