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Smell Gas? For gas emergency call 0800 111 999
For gas emergency call 0800 111 999 Smell Gas?

13 February 2025 – 8.30am update

Gas leak, Foundry Lane, Chippenham

Martyn Pallant, Wales & West Utilities Network Service Manager said:  

Our work to restore supplies to customers in the area has made steady progress. It is a challenging operation because we have to carefully balance keeping enough pressure in the system while we bring properties back into supply.

Our engineers worked late into yesterday evening continuing to visit properties as we phased customers back into supply however some customers may not come back into supply until this morning. We appreciate the inconvenience this may cause and thank customers for their continued patience. If customers can be at home when we call that will help with us restoring their supply more promptly.

We will provide a further update later this morning but should anyone have any queries in the meantime, please contact us on 0800 912 2999 or by remailing enquiries@wwutilities.co.uk  Alternatively, you can contact us on X @WWUtilities or Facebook.com/wwutilities.