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Smell Gas? For gas emergency call 0800 111 999
For gas emergency call 0800 111 999 Smell Gas?

Wales & West Utilities will shortly start work to upgrade part of the gas network in the Chapel Road area of Abergavenny.

The gas emergency and pipeline service will start the work on 15 July and, barring any engineering difficulties, it will finish during October. The work is essential to keep the gas flowing safely and reliably to local homes and businesses, keeping people warm for generations to come.

Wales & West Utilities will be replacing the gas pipes on Chapel Road and Linden Avenue, and it has been agreed with Monmouthshire Council that phased road closures will be in place as the works progress.

Wales & West Utilities Justin Hinder is managing this gas pipe upgrade work and said:

We know that working in areas like this is not ideal, but it really is essential to make sure we keep the gas flowing to homes and businesses in the area, and to make sure the gas network is fit for the future. We’ll have a team of gas engineers on site throughout the project to make sure our work is completed as safely and as quickly as possible while keeping disruption to a minimum.

While most of the gas network is underground and out of sight, it plays a central role in the daily lives of people across Abergavenny. Whether it’s heating your home, making the family dinner or having a hot bath, we understand how important it is for your gas supply to be safe and reliable and there when you need it.

This work is essential to keep the gas flowing to local homes and businesses today, and to make sure the gas network is ready to transport hydrogen and biomethane, so we can all play our part in a green future.

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999.

Alternatively, you can contact us on X, formerly Twitter, @WWUtilities or https://www.facebook.com/wwutilities. 

Wales & West Utilities, the gas emergency and pipeline service, brings energy to 7.5m people across the south west of England and Wales. If you smell gas, or suspect the presence of carbon monoxide, call us on 0800 111 999 straight away, and our engineers will be there to help any time of day or night.