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Smell Gas? For gas emergency call 0800 111 999
For gas emergency call 0800 111 999 Smell Gas?

Wales & West Utilities is set to start a gas pipe investment scheme in Paignton which will make sure that local homes and businesses continue to receive a safe and reliable gas supply for years to come.

Starting on 4 September, the work will involve upgrading nearly 600m of old metal pipes to new plastic ones in the Kings Ash Road area. The company anticipates this work will take ten weeks to complete.

Ahead of the scheme Wales & West Utilities has worked closely with Torbay Council and it has been agreed that 3-way traffic lights will be present at certain times on the junction of Kings Ash Road and Colley End Road.

Wales & West Utilities Programme Controller Jim Lee is managing the work and said:

“We know that working on roads like these is not ideal, but it really is essential to keep the gas flowing to homes and businesses in the area and to make sure the gas network is fit for the future. We’ll be working hard to make sure that the work is completed as safely and as quickly as possible whilst also keeping disruption to a minimum.

“We’re very aware of the effect that our work can have on communities and commuters and we’re working closely with Torbay Council to get this essential work done while causing the least inconvenience.”

Our Customer Service Team is ready to take your call if you have any questions about our work. You can contact them on freephone 0800 912 2999 or enquiries@wwwutilities.co.uk.

Alternatively, you can contact us on Twitter @WWUtilities or Facebook.com/WWUtilities. 

Wales & West Utilities has a team of more than 1000 trained and experienced engineers to help serve the 7.5m people across the south west of England and Wales that rely on its gas emergency and pipeline services. If anyone smells gas, thinks they have a gas leak, or suspects carbon monoxide poisoning, they should call us on 0800 111 999 and our engineers will be there to help, day or night. 

Our team is also working on a multi-million pound, 30-year gas pipe investment programme which began in 2002. Old metal pipes within 30 metres of buildings are being replaced with new long-lasting plastic pipes with a lifespan of more than 80 years, to make sure homes and businesses continue to receive a safe and reliable gas supply now and in the future.