Corporate Responsibility
Ofgem sets the amount of money we receive from customers for delivering a range outputs. These outputs make sure we:
- Maintain a safe and reliable network
- Positively contribute to sustainability and protect the environment
- Connect new customers and support the connection of new gas entry points into the network
- Meet our social obligations
- Deliver on the needs and expectations of our stakeholders
Our outputs are agreed as part of the business planning process and based on what's important to you. We report our performance against them each year end.
Sustainable Energy & Value for Money
Homes, businesses and industry need secure and sustainable energy sources that still offer value for money. We've pledged to keep building on our impressive record, improving on our performance, and showing how gas can continue to play a key role in delivering a greener future. It's up to us to innovate and show how we're delivering value for customers' money, while staying transparent around the real cost of different energy sources.
Environment & Renewable Energy
Our network runs through some of the most spectacular landscapes in Britain. We've pledged to protect and enhance our environment, always seeking new ways to minimise the impact of our past, present and future activities. Everyone working for or on behalf of our company is responsible for good environmental performance. We're certified to BS EN ISO 14001, an internationally accepted standard for environmental management.
We've set out key principles for improving our environmental performance, and for delivering and maintaining a culture that achieves those goals. You can find out more about how we're working with partners to reduce environmental impact, as well as sharing the benefits of best practice, techniques and procurement.
