We are currently experiencing issues with our online payment portal. If you are having difficulties using the portal, please contact our team on 02920 278991 to make a payment over the phone. 

Thank you for your patience while we work to resolve the issue as soon as possible. 

Close alert panel
Find out more information regarding our For Investors
Smell Gas? 0800 111 999
Smell Gas?

Priority Service Register

This register helps us and other utilities companies to make sure we really look after those who need it most.

Supporting you

Helping people live safely and independently in their own home when they need it most, while giving their family or carers peace of mind.

Our partners

We've joined with reputable organisations who can offer free support and advice about debt, energy bills, energy efficiency & safety.

Energy & Water Saving Advice

We’ve teamed up with National Grid & Bristol Water to help people save money on their utility bills & minimise their environmental footprint.

Warm home assistance

We’re working with Warm Wales/Warm West to help more people enjoy warm, energy-efficient homes across Wales & South West England.

VCMA

We have £7m to spend on projects to support consumers in vulnerable situations or raise the awareness of the dangers of carbon monoxide.